Swagsay
Privacy Policy
Effective Date: 19 May 2026 · Chinsurah, WB
Welcome to Swagsay. We believe your privacy is as important as your style. This policy explains — clearly and honestly — how we handle your personal information when you shop with us.
Swagsay is an online fashion brand operating exclusively in India. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or purchase from our website.
By using our website, you agree to the terms described in this policy.
We sell products only within India and serve customers located across the country. All your personal data is stored securely in data centers located within India.
🇮🇳 Your data never leaves India. Since we do not operate or sell outside India, no international data transfers are made — ever.
We only collect the minimum information necessary to serve you well:
- Personal Information: Full name, mobile number, email address, and shipping/billing address.
- Technical Information: IP address, device type, browser type, and pages you visit on our website.
Your information is used solely for running and improving your Swagsay experience:
- Process and deliver your orders within India.
- Provide responsive customer support.
- Improve our website and overall service quality.
- Send order updates and important account notifications.
- Share relevant offers and promotional messages (only if applicable).
We use secure, trusted Indian payment gateways (such as Razorpay) to handle all transactions.
- Your payment details — card numbers, UPI PIN, CVV, etc. — are never stored by Swagsay.
- All payments are processed entirely by the secure payment provider on their encrypted platform.
- We only receive a confirmation indicating whether a transaction was successful or failed.
We use cookies to enhance your browsing and shopping experience on Swagsay:
- Improve website speed and overall performance.
- Understand how users interact with our website.
- Deliver a more personalised shopping experience.
💡 Your choice: You can turn off cookies at any time through your browser settings. Note that some features may not work optimally without cookies.
We use third-party marketing and analytics tools including Google Ads and Facebook (Meta) Ads.
These platforms use tracking technologies (such as pixels and cookies) to show you relevant advertisements and help us measure our marketing performance. All such activities are limited to audiences within India.
We take reasonable technical and organisational security measures to protect your personal information from unauthorised access, misuse, or disclosure.
Your data is stored with restricted access controls. We use secure, encrypted (HTTPS) connections across our website, and login access is provided through email OTP verification instead of passwords to enhance security. While no online system is 100% secure, we continuously strive to keep your information safe and protected.
✅ Swagsay does not sell, rent, or trade your personal data to any third party — period. Your information is strictly used for order fulfilment and improving our services.
We only share limited data with trusted Indian partners who help us operate our business effectively:
- Delivery Partners: To ship your orders to your address.
- Payment Gateways: To securely process your payments.
- Marketing Platforms: To run advertisements and analyse campaign performance.
You have the following rights regarding your personal data with Swagsay:
To exercise any of these rights, simply reach out to us using the contact details below.
This Privacy Policy is governed by the laws of India. In case of any legal dispute, it shall be handled exclusively by the courts in Chinsurah, West Bengal.
Swagsay employees or representatives will never call, message, or email you asking for your OTP, password, or banking details.
All calls and messages from us will come through our verified official numbers. Do not respond to anyone claiming to be Swagsay from an unofficial source.
Pay only through our official website’s payment gateway or our verified bank account. Do not make payments via any other link or channel.
Swagsay will never ask you to transfer money to any individual’s personal bank account or personal UPI ID — for any reason whatsoever.
Always verify you are shopping at Swagsay.com. We are not responsible for any transactions made on third-party websites or unofficial links.
If you encounter any fraudulent activity, report it immediately at 1930 National Cyber Helpline. After filing a complaint, please share your complaint reference number with our Support.
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any revisions will be posted on this page with an updated Effective Date at the top.
We encourage you to review this page periodically to stay informed.
